What they do: Safe Place is a national youth outreach and prevention program for young people under the age of 18 (up to 21 years of age in some communities) in need of immediate help and safety.
Here’s how Safe Place works:
Step One – A young person enters a Safe Place and asks for help.
Step Two – The site employee finds a comfortable place for the youth to wait while they call the licensed Safe Place agency.
Step Three – Within 30 minutes, a qualified Safe Place volunteer or agency staff member will arrive to talk with the youth and, if necessary, provide transportation to the agency.
Step Four – Once at the agency, counselors meet with the youth and provide support. Agency staff makes sure the youth and their families receive the help and professional services they need.
How to get in touch: Visit any Safe Place (listed here) or Text the word “safe” and your current location (address, city, state) to 4HELP (44357). The text line a nationwide, text-for-support service for youth in crisis.
What they do: Childhelp National Child Abuse Hotline provides 24/7 service with professional crisis counselors in over 170 languages. They provide crisis intervention, information, literature, and referrals to thousands of emergency, social service, and support resources.
How to get in touch: Call 800-422-4453
What they do: Provide confidential, 24/7 support to youth considering running away from home or who have already run away from home.
How to get in touch: Call 1-800-RUNAWAY
What they do: Provide education, counseling, and referrals related to sexual and reproductive health care.
How to get in touch:Call 215-985-3300
What they do: If you have a problem or just want to talk with another teen who understands, then this is the right place for you. This line provides support for teens when they are facing depression, pregnancy and countless other experiences.
What they do: This is a national crisis text line with trained counselors who provide support to anyone via text.
How to get in touch: Text START to 741741
What they do: The PSI Warmline is a toll-free telephone number anyone can call to get basic information, support, and resources. Dial extension 1 for Spanish and extension 2 for English. The Warmline messages are returned every day of the week. You are welcome to leave a confidential message any time, and one of the warmline volunteers will return your call as soon as possible.
How to get in touch: Call 1-800-944-4773
What they do: A professional person is available 24 hours a day, 7 days a week to talk with you and to help you with any emotional problems and mental or substance abuse crisises, including obtaining necessary services promptly.
How to get in touch: Call 215-686-4420
What they do: They speak with teens and young adults up to age 25 about coming-out issues, relationship concerns, parent issues, school problems, HIV/AIDS anxiety, safer-sex information, and lots more!
How to get in touch: Call 1-800-246-7743
What they do: The Trevor Project provides crisis intervention and suicide prevention services to LGBTQIA youth. Trained counselors are there to support you 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk reach out.
What they do: Trained peer advocates are available 24/7/365 to offer education, support and advocacy to teens and young adults, as well as their concerned friends and family members, who have questions or concerns about their dating relationships.
How to get in touch: Call 1-866-331-9474 or text love is to 22522
What they do: Call the citywide, 24-hour Philadelphia Domestic Violence Hotline (1-866-723-3014) any time for crisis intervention, safety planning, resources and referrals. All calls are free, confidential and anonymous.
How to get in touch:1-866-723-3014
What they do: Calling the National Sexual Assault Hotline gives you access to a range of free services including: confidential support from a trained staff member, support finding a local health facility that is trained to care for survivors of sexual assault and local resources that can assist with your next steps toward healing and recovery.
How to get in touch: Call 800-656-4673
What they do: The Women's Law Project's in-house line provides callers free information and guidance on many issues, primarily in the area of family law. The service is free and runs 9: A.M.-4: P.M. Monday through Friday.
How to get in touch: Call 215-928-9801
What they do: Attorneys here offer help to get juvenile record expunged/erased so they don't get in the way of you going to school or getting a job. FYI the case had to happen in Philly.
How to get in touch: Call 267-765-6770
What they do: The Coalition helps thousands of residents apply for SNAP through their SNAP Hotline. Experienced hotline counselors will go through the application step-by-step, provide information on what to expect and help clients gather the necessary documents needed for the application.
How to get in touch: Call 215-430-0556 Monday-Thursday from 9:00 A.M. -5:00 P.M. and on Friday from 9:00 A.M. -4:00 P.M.
What they do: Operators will connect you to the following resources within your local community:
Emergency food providers
Government assistance programs
Various social services
How to get in touch: Call 1-866-3-Hungry Monday-Friday from 8:00 A.M. -8:00 P.M.
What they do: Responds to individuals who have questions, concerns, or complaints about any services provided by the Department of Human Services (DHS) or its providers, including CUAs
How to get in touch: Call 215-683-6000
What they do: Hotline for homeless in Philly in need of help. Helps provide services, housing and street outreach.
How to get in touch: Call 215-232-7272
Covenant House Street Outreach meets youth where they are, by going to them. They spent about 4-5 days a week traveling through Philadelphia by van, foot, bus or train. They provide youth with food, drinks, hygiene products, blankets, clothing, underwear, hats and gloves and identifying shelter support.
How to get in touch: Call 267-235-4239
The Synergy Project also offers mobile drop-in centers for youth to shower, receive a hot meal, and find shelter from the outdoors. Their mission is to meet youth where they are – to go to them. Street outreach coordinators visit freight train yards, transportation stations, and homeless camps and other places to offer assistance to many youth, including youth who may not want to go into shelters.
How to get in touch: Call 18884687315
What they do: Respond to the questions, feedback and complaints of participants in any of the City funded homeless service programs. The Comment Line is staffed Monday thru Friday from 9 AM to 5 PM; however, messages can be left 24 hours a day, 7 days a week. Messages will be responded to during regular business hours and all complaints will be investigated.
How to get in touch: Call 215-686-4700
The Homeless Youth Systems Navigator is a social worker at YSI who works with youth ages 18-24 experiencing homelessness or who are housing unstable in Philadelphia by connecting them to resources like employment, job training, education, permanent housing, counseling services, and more. To contact the Homeless Youth Systems Coorindator for assistance please call M-F 9:30am- 5:30pm.
How to get in touch: Call 2152223262